Advisory Services
Technology advisory for leadership teams making budget, lifecycle, procurement, and risk decisions.
Cyber Tech Integration helps leaders move from reactive support conversations into roadmap planning, renewal discipline, lifecycle visibility, and executive-level IT direction.



User Support
Managed IT Help Desk
Responsive frontline support for employees, applications, devices, and day-to-day IT issues.



Advisory
IT Strategy & vCIO Services
Executive-level planning that connects technology decisions to business priorities.


Technology advisory for leadership teams making budget, lifecycle, procurement, and risk decisions.
Support scope, security work, platform care, and project handoffs organized around how your team operates.
Advisory Services
Review the service lanes that make up this category.
Each card explains what the lane owns, where it fits in the operating model, and which outcomes clients should expect from that service.


User Support
Managed IT Help Desk
Responsive frontline support for employees, applications, devices, and day-to-day IT issues.
When an app, account, device, or workflow blocks work, Cyber Tech Integration gives users a real support path. We document the issue, route it, escalate when needed, and look for repeat patterns so the same problem is less likely to return.
End-user troubleshooting
Access and Microsoft 365 support
Onboarding and offboarding coordination



Advisory
IT Strategy & vCIO Services
Executive-level planning that connects technology decisions to business priorities.
Our vCIO service helps leadership teams move past reactive IT. We provide roadmap guidance, budget planning, lifecycle visibility, and strategic technology recommendations that support growth, reduce surprise spending, and improve decision-making.
Roadmap and budget planning
Quarterly strategic reviews
Technology standards and governance



Collaboration
VoIP & Collaboration Services
Reliable communication platforms for hybrid teams, distributed staff, and client-facing operations.
We support the systems that keep teams connected. From voice platforms to meetings and messaging workflows, Cyber Tech Integration helps businesses keep collaboration tools secure, usable, and integrated into the wider IT environment.
VoIP and calling support
User provisioning
Communication workflow alignment



Operations
Procurement & Lifecycle Management
Technology purchasing guidance backed by standards, visibility, and long-term planning.
We help clients make smarter procurement decisions by aligning purchases with supportability, security, and lifecycle strategy. That keeps hardware, software, and renewals from becoming a patchwork of short-term decisions.
Hardware and software standards
Renewal and refresh planning
Procurement coordination
AI RMM Pricing For Corporate
Agent-based monitoring and approved automation customers can understand.
These plans package endpoint visibility, security telemetry, support intake, and consent-based automation without giving the agent unrestricted control over a client computer.
Corporate
RMM Core
$299 base
+
$18/endpoint
Small teams that need monitored endpoints and a cleaner support workflow.
Cyber Tech Integration endpoint agent enrollment
Device heartbeat, resource, network, and security telemetry
Approved maintenance task queue with technician/client visibility
Monthly endpoint health and support trend summary
Corporate
RMM SecureOps
$599 base
+
$24/endpoint
Growing teams that need security-led support, automation, and ticket alignment.
Everything in RMM Core
Endpoint protection, stale signature, and threat alert workflow
AI-assisted triage notes for support tickets and recurring issues
Patch, print, DNS, and network diagnostic runbooks
Corporate
RMM Automate
$1,199 base
+
$32/endpoint
Organizations that need governed automation, technician oversight, and co-managed endpoint operations.
Everything in RMM SecureOps
Custom approved runbook planning for business systems
Co-managed IT queue visibility and monthly automation review
Executive KPI dashboard for health, tickets, remediation, and SLA trends
RMM Component
Endpoint agent
A visible Cyber Tech Integration agent checks in with approved device health, security, and network telemetry.
RMM Component
Approval workflow
Clients and technicians can request automation, but the endpoint only receives jobs that are logged and allowed.
RMM Component
AI support layer
The chatbot can guide intake, explain likely fixes, and route a safe approved automation request instead of running arbitrary commands.
RMM Component
Technician oversight
Every result is written back to the portal so support can confirm what changed and what still needs human review.
Automation safety model
The chatbot can help explain issues and route requests, but endpoint action stays approval-based and limited to Cyber Tech Integration's fixed maintenance runbook.
Free Consultation
Start with the issues your users, systems, and leadership are already feeling.
The first conversation is built around context: where support breaks down, which systems matter most, what security pressure exists, and which changes are coming next.
What the first conversation covers
Discovery Call: We identify who needs support, which systems create friction, what has been unresolved, and what leadership wants to improve first.
Environment Review: We review users, endpoints, Microsoft 365, security pressure, backup posture, vendors, and upcoming changes before recommending scope.
Recommended Plan: You receive a next-step path that separates daily support needs, project work, risk items, and advisory priorities.
Next Step
Need a service mix that fits your actual environment?
Cyber Tech Integration can combine these capabilities around your users, systems, internal IT capacity, risk profile, and project backlog.